Email Settings for POP, IMAP, and SMTP

USA Boxmail users can access POP, IMAP, and SMTP services through authentication with their username
and password. For your security, we require that all users access these services through the secure TLS protocol.

User Access Parameters

You can find details about the access parameters you need to setup your email client below:

  We provide the email services and required settings, but we do not provide direct assistance with the configuration of a user's devices and/or email programs.

  It is the customer's responsibility to ensure their devices and those of their users are correctly configured to use our services.

  If you have difficulty configuring an email client, such as Outlook, please login to use our feature-rich webmail at https://webmail.usaboxmail.com

POP Access  
Username example:  name@your-domain.com
Password your password
Hostname or incoming mail server pop.usaboxmail.com
Port 995
Connection security TLS
IMAP Access  
Username name@your-domain.com
Password your password
Hostname or incoming mail server imap.usaboxmail.com
Port 993
Connection security TLS
SMTP Access  
Username name@your-domain.com
Password your password
Hostname or outgoing mail server smtp.usaboxmail.com
Port 465
(in case of problems, try port 25 or 587 with STARTTLS option)
Connection security SSL

  In most scenarios, we recommend setting your Incoming mail server to use IMAP over POP .

Simultaneous Connections

In order to maintain a high level of service, we place limits on the number of simultaneous connections that a single
account can perform from a specific IP address.

This limitation comes into play when a large number of connections are made by the same username.
Users reaching this limit, will receive an error message in your email client.


Article ID: 1
Created: June 29, 2024
Last Updated: July 4, 2024

Online URL: https://help.usaboxmail.com/article/email-settings-for-pop-imap-and-smtp.html